Marcus Chen
Data Analyst
Chicago, IL
Professional Summary
Data analyst with 5 years turning messy operational data into decisions. Built dashboards used weekly by 200+ stakeholders and models that cut churn 18%.
Work Experience
Data Analyst — Brightcart
2021 – Present | Chicago, IL
- Built 15 Tableau dashboards used weekly by 200+ stakeholders across 6 teams.
- Segmented 500,000 customers into 6 behavioral cohorts, cutting churn 18%.
- Automated 12 recurring reports in dbt, saving 30 analyst hours monthly.
Junior Analyst — Midwest Logistics
2019 – 2021 | Chicago, IL
- Modeled delivery delays across 40,000 shipments, improving route planning 12%.
- Built the company's first SQL reporting layer replacing 8 spreadsheet trackers.
Education
BS Statistics University of Illinois Urbana-Champaign 2015 – 2019
Skills
SQL · Python · dbt · Tableau · Statistics · Cohort analysis · Excel · A/B testing